TERMS AND CONDITIONS
In this document:
Goods means our drawer systems, false floors, electrical systems, accessories or any other goods supplied by us to you.
Quote means any quote we issue.
Terms means the terms and conditions contained in this document, as amended by us from time to time.
We, us or our means Lawson Services Pty Ltd (ABN 19 080 656 800).
1. QUOTES
Quotes for the supply of our goods issued by us to you are subject to these Terms.
Unless otherwise stated, any Quote will remain open for acceptance for the time stated on the Quote and where no time is stated, for 30 days, unless withdrawn by us earlier in writing to you.
A Quote may be accepted by any of the following:
signing and returning the Quote and paying the specified deposit; or
by communicating your acceptance of the Quote over the phone and paying the specified deposit; or
by email and paying the specified deposit; or
ordering direct on our website.
If you accept a Quote, you are also accepting all these Terms without amendment. We may, in our absolute discretion, accept a purchase order from you in respect of the supply of Goods. These Terms apply to any such purchase order accepted to the exclusion of any terms stated on the purchase order.
2. ACCEPTANCE
We reserve the right to refuse any order placed by acceptance of a Quote within 7 days of receipt of the acceptance, including, but not limited to, circumstances where we do not have the Goods you ordered in stock.
Our drawer and storage systems are manufactured to order. Unless expressly stated in writing, stock is not held on hand. Production lead times may apply and will be advised at the time of order.
If we refuse any order placed by you after your acceptance of a Quote and you have pre-paid for the Goods at the time you accepted the Quote, we will offer you alternative Goods (which you may refuse at your absolute discretion) or we will cancel all or part of your order and refund the amount paid.
If you are entitled to a refund pursuant to this clause, we will endeavour to credit your bank account as soon as reasonably practicable but, in any event, no later than 30 days from the date of cancellation of your order.
If you are an individual, by signing and returning a Quote, or by communicating your acceptance of a Quote by any means (including in writing, by telephone, by email, on our website or by your conduct) or by issuing a purchase order, you warrant that you are authorised to accept these Terms on behalf of the relevant entity.
If you communicate your acceptance of a Quote by any means or issue a purchase order as a director or trustee of a customer then in addition to that entity you agree to be personally liable to guarantee performance of this Agreement and the obligations of the contracting entity as if you are the contracting entity.
3. SPECIFICATIONS
All drawings, specifications, descriptive matter or advertising issued by us and any descriptions, illustrations or particulars of Goods such as colours, weights, dimensions, performance or other attributes provided by us are approximates only and do not form part of any contract between us.
Any deviation or error in these matters do not void any contract between us or give rise to any claim in relation to those matters.
We reserve the right to make changes to design, materials or components at any time without notice where required.
4. YOUR OBLIGATIONS
You must ensure that all information provided to us is true, accurate and not misleading.
You must act reasonably and take reasonable care to protect your own interests, including ensuring the quote suits your requirements, managing all risks associated with the operation of the Goods, properly reading and following any instructions, following any reasonable direction we may give and appropriately directing your own employees and agents in relation to these things as required.
Please be aware that any aftermarket products installed in your vehicle may hinder our products fitting correctly.
You acknowledge that:
• It is your responsibility to ensure compatibility of the Goods with your vehicle and any existing accessories or aftermarket modifications
• Variations between vehicle models, trim levels or prior modifications may affect fitment
• You must satisfy yourself that the Goods are suitable for your intended use prior to purchase
5. DELIVERY AND STORAGE
If we arrange delivery of the Goods on behalf of you and you pay us a freight charge for delivering the Goods to you, the Goods will be delivered by post or carrier to your nominated address. We will notify you once the Goods have been dispatched.
You must have someone on site to accept delivery of the Goods and unload the Goods if required.
Any dates specified by us for delivery of the Goods are approximate only. If no dates are so specified delivery will be within a reasonable time. We may deliver the Goods in batches or in instalments.
You have no right of action for damages or otherwise against us and release us from any claim for loss or damage occurring by reason of any failure or delay in delivery.
If you fail to take delivery of any of the Goods or to provide any instructions to enable the Goods to be delivered, we may store or arrange for the storage of the Goods pending delivery. Delivery shall be deemed to have taken place at the date we store or arrange storage of the Goods.
Any costs or expenses incurred in relation to storage, including related insurance, are payable by you.
You must inspect the Goods immediately upon delivery and notify us in writing of any damage, shortage or defect within 48 hours of delivery.
Failure to notify within this timeframe constitutes acceptance of the Goods in full and in good condition.
5A. INSTALLATION AND USE
Unless expressly agreed by us in writing, all Goods are supplied for self-installation.
You acknowledge and agree that:
• We do not provide installation services unless agreed in writing
• We are not responsible for installation carried out by you or any third party
• You are solely responsible for ensuring correct installation
We accept no liability for:
• Incorrect installation
• Damage to your vehicle or third-party equipment
• Any modification made to the Goods
• Failure to follow instructions
Where Goods include electrical components:
• Installation must comply with all applicable standards
• Incorrect installation or modification voids any applicable warranty
6. GOODS AND SERVICES TAX (GST)
Unless otherwise stated, all amounts and prices are inclusive of GST.
7. PRICE INCREASE
Prices are based on costs at the time of Quote.
Any increases in material, freight, labour or other costs prior to completion are payable by you. We will notify you and seek acceptance before proceeding.
8. ACCOUNTS
All prices are in Australian dollars.
Online orders must be paid at time of purchase unless otherwise stated.
For all other orders:
• A non-refundable deposit is required
• Orders under $1000 require full payment
Unless otherwise stated, all balances must be paid prior to dispatch or at completion of installation.
Accounts must be paid within 7 days. Storage fees may apply thereafter.
9. OUTSTANDING ACCOUNTS
Overdue accounts may result in:
• Debt recovery action
• Credit reporting
• Legal costs charged to you
We may retain Goods until payment is received.
Uncollected or unpaid orders may be cancelled.
10. RETENTION OF TITLE
Ownership of Goods remains with us until full payment is received.
We reserve the right to repossess and resell Goods.
11. RETURNS
We are not obligated to accept returns.
If approved:
• Freight is at your cost
• Restocking fees may apply
Custom manufactured or made-to-order Goods are not eligible for return unless required by law.
12. TERMINATION
We may terminate any order at any time.
You may only cancel with our written consent and must cover all associated costs.
Deposits are strictly non-refundable.
13. RELEASE AND INDEMNITY
You release and indemnify us, our directors, employees and agents from any claims, damages, liabilities, costs or expenses arising from:
• Installation, use or misuse of the Goods
• Modification of the Goods
• Failure to follow instructions
• Acts or omissions of you or third parties
This includes damage to vehicles, personal injury, electrical faults and consequential loss.
14. RISK AND INSURANCE
Risk passes to you upon dispatch.
We do not insure Goods in transit unless agreed in writing.
You are responsible for insurance.
15. WARRANTY
Any warranty is limited and subject to:
• Correct installation
• Proper use
Warranty excludes:
• Incorrect installation
• Misuse or overloading
• Third-party modifications
• Electrical faults
Third-party components are covered by their manufacturer warranties only.
16. CONTRACTUAL LIMITATION OF LIABILITY
To the maximum extent permitted by law, our liability is limited to:
• Repair
• Replacement
• Refund
We are not liable for:
• Indirect or consequential loss
• Loss of business or income
• Damage to vehicles or equipment
17. INTELLECTUAL PROPERTY
All intellectual property remains our property.
18. FORCE MAJEURE
We are not liable for delays outside our control.
19. UNCOLLECTED GOODS
Uncollected Goods may incur storage fees and may be resold or disposed of after notice.
20. PRODUCT USE
Goods must be used within intended limits.
We are not liable for misuse or overloading.